We've made it simple.
You order. We deliver.
Here you can read more about how you can place an order from us at and what our usual order process looks like.
- HOW WE WORK -
Step 1
First contact
It all begins with your email or phone call!
We prefer a close and personalized relationship with our customers and don’t use automated responses or chats.
Upon first contact, we aim to understand what we can do for you and learn about your demands and wishes.
Step 2
Research & Options
We will research to make sure we present to you our best options according to your needs.
At his point we make sure, all your demands are well met and give you maximum a hand full pre-selection of alternatives to chose from in the format that works best for you.
If you would like to receive an original textile or fiber sample, please ask for it ! For larger projects we can provide sample shipment for smaller items.
Step 3
Samples & Catalogues
Once you have decide, we will create your personalized quote and include shipping details to your preferred destination, if outside Monaco.
We will provide tracking numbers to track and trace your goods whenever possible. We always keep you informed.
For us, it is important to be transparent with our clients and to deliver in time and budget, at your desired speed chosen.
Step 4
Quote & Payment
Once you are happy with your quote, we will need all your order details.
We will confirm your order and a payment request will be send to you by email.
Once your payment has been received, we will ship your order to the agreed destination to arrive on the agreed date.
We want you to enjoy the process and be thrilled with your delivery, as soon as possible !
Step 5
Shipping & Delivery
Once your payment has been received, we then ship your order as soon as possible to have you enjoy your luxury goods.
